Read about the practice merger HERE
We have recently been audited for CQC.
Please CLICK HERE for our results.
Friends and Family Test
Or go to our news section for the reports
Please CLICK HERE to see the report.
Please go HERE to see our Statement of Intent.
"Leading the fight against Lung Disease"
Please visit them HERE!
Please go HERE to see the changes and what you can do about it.
Find otu more about this HERE.
The results of our 2013/14 patient survey can be found on the PPG page HERE.
Below you will find links to our Practice leaflets for each of our two sites.
These are also available from the surgeries themselves in a printed format.
Backwell Practice Leaflet
Brockway Practice Leaflet
Dr Rachael McGivern (f)
BM BS, BMedSci, DFSRH
Dr Sarah Pepper (f)
Dr Josh Goldacre (m)
BM, BSc, MRCGP
To see their normal working hours, please click HERE.
All GP practices are required to declare the mean net earnings (e.g. Average pay) for GPs
working to deliver NHS services to patients at each practice. This is required in the interests of
the greater public accountability recognising GP pay is ultimately funded from tax paid by the
The average pay for GPs working in Backwell and Nailsea Medical Group in the last financial year was £51,876.00
before tax and national insurance. This is for 8 full time GP,18 part time GPs and 1 locum GP (who
worked in the practice for more than six months.)
>The practice complies with data protection and access to medical records legislation. Identifiable information about you will be shared with others in the following circumstances:
If you do not wish anonymous information about you to be used in such a way, please let us know.
Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.
Information about the General Practioners and the practice required for disclosure under this act can be made available to the public. All requests for such information should be made to the practice manager.
In accordance with the Data Protection Act 1998 and Access to Health Records Act, patients may request to see their medical records. Such requests should be made through the practice manager and may be subject to an administration charge. No information will be released without the patient consent unless we are legally obliged to do so.
We make every effort to give the best service possible to everyone who attends our practice.
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
To pursue a complaint please contact the practice manager who will deal with your concerns appropriately. Further written information is available regarding the complaints procedure from reception.
The NHS operate a zero tolerance policy with regard to violence and abuse and the practice has the right to remove violent patients from the list with immediate effect in order to safeguard practice staff, patients and other persons. Violence in this context includes actual or threatened physical violence or verbal abuse which leads to fear for a person’s safety. In this situation we will notify the patient in writing of their removal from the list and record in the patient’s medical records the fact of the removal and the circumstances leading to it.
We are a teaching practice and host fully qualified doctors known as GP Registrars gaining experience in general practice.
As part of our teaching, we sometimes have Medical Students sitting in during consultations – please say if you would prefer to see the doctor or nurse alone.
We occasionally employ doctors when a partner is away. These are always qualified doctors and are referred to as Locums.
We have recently been inspected by CQC and have now been given our ratings.
Please see the documents below for details.
For a more detailed outlook please see the following.
Backwell Detailed Ratings
Brockway Detailed Ratings
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