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Noticeboard

Practice Merger

Read about the practice merger HERE

CQC

We have recently been audited for CQC.

Please CLICK HERE for our results.

 

Please follow the link below to take you to the Friends & Family Test Survey

Friends and Family Test

 Or go to our news section for the reports

 

Community Health Services Consultation Report

Please CLICK HERE to see the report.

 

IT/ Electronic Patient Records: Practice Statement of Intent

Please go HERE to see our Statement of Intent.

 

British Lung Foundation

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"Leading the fight against Lung Disease"

Please visit them HERE!

 

Important Changes to how we handle your personal data

Please go HERE to see the changes and what you can do about it.

 

Summary Care Record

Find otu more about this HERE.

2014 Annual Patient Survey Results

The results of our 2013/14 patient survey can be found on the PPG page HERE.

Appointments

stethescope_on_calendarWe operate an appointment system for all surgeries, which run throughout the day. Please telephone, come into the surgery or request a password to enable you to make an appointment online. Appointments can be booked in advance.  If you have more than one problem the doctor will try and deal with as much as they can in your 10 minute appointment but may ask you to make another appointment.  Please prioritise the problem causing you most concern. 

Please let us know if you wish to cancel an appointment so that we can offer it to someone else. 

When your chosen doctor is unavailable, you will be offered an appointment with another doctor.

If you are over 75 and have not been seen within the last year, or between 16 and 75 and have not been seen within the last three years, we encourage you to make an appointment with a doctor, at which appropriate enquiries and investigations will be made.

Some of our doctors have other commitments and may not always be available but we will always offer you an appointment with another doctor.

 

You can also book an appointment online by going to http://www.patient.co.uk/ and logging in with your details.

If you have not yet registered for online prescriptions and appointments please ask in surgery for details.

 

Emergencies during surgery hours

If you need urgent medical care, please tell the receptionists that it is an urgent problem – you will always be seen the same day.  For routine problems or ongoing illnesses, please make a routine appointment. 

Speaking to a doctor or nurse on the telephone

Please give the receptionist your details and she will arrange for a doctor or nurse to ring you back, this will normally be at the end of surgery.

Please inform us in advance if you are unable to keep an appointment; this will enable us to offer it to someone else.

 

 
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